Programmes
Each programme has gates, deliverables and a decision at the end of every stage. You always know what we’re doing, what it costs and what you get.
Founders raising seed to Series B.
Jump to →Owners preparing to sell, and platforms buying.
Jump to →MSPs, integrators and tech-services businesses.
Jump to →One team from today to the transaction.
Jump to →Past ad hoc AI use, with BlueParadigm.
Jump to →Programme 01
Investor-lens assessment, defensible investment thesis, cap table and dilution model, target investor list, clarity on how much and from whom.
Data room on Utiliti.io, investor outreach, meetings, term sheets and close.
Deliverables: investment thesis, model, data room, investor pipeline.
Programme 02
See the business through a buyer’s eyes: valuation criteria and gap analysis, comparable transactions, strategic moves that lift value, who is likely to buy and why. Buy-side: thesis, target criteria, funding strategy.
Target identification, approach, diligence, negotiation and structuring, LOI to close.
Post-close integration and synergy tracking.
Programme 03
We move services businesses from reactive, project-led delivery to outcome-based recurring services — the model behind Dimension Data / NTT’s $8B managed-services practice.
TSIA maturity baseline and peer benchmarks.
Target operating model, standard offers, pricing and the services P&L.
First outcome-based offers to first sale, with sales incentives that make the field sell services.
| Attribute | Managed services 1.0 | Managed services 2.0 |
|---|---|---|
| Value metric | SLA uptime | Business outcomes |
| Pricing | Cost-plus per user or device | Outcome and value based |
| Delivery | Reactive, human-led | Proactive, AI-first |
| Data | Siloed logs | Unified data model |
Source: TSIA Managed Services 2.0 framework
Programme 04
An embedded mandate with hard KPIs — organic growth, programmatic M&A, services transformation and the exit — run by one engagement lead with a named owner for every workstream.
Programme 05
We engineer AI into how software and services are specified, built, tested, shipped and run — with DevOps discipline, governance and people signing off at the right points. Delivered with BlueParadigm.
Where the team sits on the AI delivery maturity ladder (Chat → Assisted → Engineered → AI-native service delivery).
Target delivery architecture: specs and context, evals, CI/CD gates, security and data governance, observability and cost control, sign-off points.
First workflows live, measured on cycle time, quality and cost.
Capabilities